Returns
Returns & Refunds Policy
We want you to be fully satisfied with your purchase. If for any reason you are not, you may return your item under the conditions below.
Returns
- Returns are accepted within 30 days of delivery
- Items must be unused, in original condition, and returned in the original packaging
- The buyer is responsible for return shipping costs
To initiate a return, please contact us with your order details and reason for return.
EU Consumer Right (Cooling-Off Period)
In accordance with EU consumer protection laws, customers within the European Union have the right to withdraw from their purchase within 14 days of delivery, without providing a reason.
- The item must be returned in its original condition
- Return shipping costs remain the responsibility of the buyer
Refunds
- Once your return is received and inspected, a refund will be issued to your original payment method
- Refunds are typically processed within 5–10 working days after receiving the returned item
Non-Returnable Items
We reserve the right to refuse returns if:
- The item shows signs of use or damage
- The product is not returned in its original packaging
Additional Notes
- Original shipping costs are non-refundable
- We recommend using a tracked return service, as we are not responsible for lost return shipments